Shipping and Returns
Orders ship with a courier or Canada Post - whichever option is most cost effective at the time. Most often orders are mailed to your front door. PO box delivery is not guaranteed as all couriers outside of Canada Post do not offer that delivery feature. Please triple check your address before submitting your order. Shelby Marie Poetry is not responsible for any additional shipping fees required to resend your parcel if the shipping address supplied was incorrect.
US orders and lightweight orders within Canada may not receive a tracking number. US orders are typically sent via air mail with Canada Post. Lightweight orders within Canada are usually sent as oversized lettermail.
All sales are final. Items from Shelby Marie Poetry are handcrafted for each order and as a result of the time and work that is required when each order comes through, refunds are not offered at this time.
Thank you for choosing Shelby Marie Poetry. Should you have any questions please feel free to reach out. It is my goal to ensure each customer is happy with their purchase and looks forward to coming back to treat themselves or loved ones to more gifts and goodies from the shop! Have a wonderful day!